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- How much does it cost?
Each GSM SIM card comes with a TravelSIM Starter Package preloaded with airtime. The TravelSIM Starter Package costs 95 EURO, including 50 EUR of airtime and the cost of international shipping. You can then top up your TravelSIM with additional credits right on our easy-to-use and secure site. There is an airtime voucher to suit every calling need!
- Can I use the TravelSIM to send SMS?
Absolutely! Send and receive SMS just as before, according to your phone's user manual. You don't have to do anything new.
- How do I check my TravelSIM balance?
Simply dial 099 on your TravelSIM phone, and you will receive a return call reporting your remaining minutes.
- Will TravelSIM work with my mobile phone?
As long as you have an unlocked international GSM phone, the TravelSIM should work with your existing mobile phone.
- How do I know if my phone is locked or not?
You will know that your phone is locked if, when you insert the TravelSIM and enter your pin, your screen’s display does not change or you get either of the following messages on your screen:
"Insert SIM"
"SIM not valid""
- How do I pay for my TravelSIM?
Please use our online order system at this address: http://www.travelsim.com/content/eng/buy_sim_card/
- How long will it take for my TravelSIM to be delivered to me?
Following your order, your GSM SIM card will be shipped out by the next working day. We use DHL and UPS services for delivery. The final date of delivery depends on the speed of the delivery service and the destination of your order.
- Who do I contact if I have further questions?
Customer Support ( 24h / 365d ):
+ 372 68 68 000
support@travelsim.com
- How do I make a call using TravelSIM?
- Dial '+' or 00 first, followed by the country code and regional number, then your destination number.
- Press the 'Call' button on your phone and you will see the message "Wait for call" displayed on your screen.
- In a few seconds you will receive a call. Just answer the phone as you normally would.
- You will hear the balance on your account and then your conversation will start!
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